Every watch we sell at TM Vintage is guaranteed to be 100% authentic and genuine name-brand, unless otherwise specified. We don’t accept anything other than 100% genuine watches. Our expert watchmaker will conduct rigorous examination of each watch to ensure its authenticity before we list anything for sale. You're welcome to authenticate your watch locally at any authorised dealer.
Why Buy From Us?
- 100% Authentic Products
- 12 Months Warranty unless otherwise stated
- Fast Reliable Free Shipping
- Easy Returns
- Excellent Customer Support
Our online purchase policy is 7 days from the date you receive the item. If 7 days have elapsed since your purchase, unfortunately we will not be able to offer you a refund or an exchange.
To be eligible for a return, your item and any supporting items must be unused, unaltered and in the same condition that you received it. It must also be in the original packaging.
Return of goods under the Distance Selling Directive (DSD)
In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods, if there is anything you are not happy about.
The cancellation period ends on the expiry of seven working days after you received the goods. This is provided we give you, the customer, the required written information about "DSD" no later than the time the goods are delivered, which we have done in this online document.
If you wish to cancel an order under these terms, first contact us ASAP after receipt of your purchase. Please return your item in the same condition we sent it to you, within 7 days of receiving your parcel.
We recommend that returned goods are fully insured. The costs of this and postage are borne by you the customer. Upon receipt and after a satisfactory inspection of returned item(s), we will issue a refund.
If you wish to cancel an order under these terms, first contact us ASAP after receipt of your purchase. To complete your return please email email@example.com and request a return. You will then receive confirmation to ship the merchandise back to us with details of your invoice number or your proof of purchase. You are required to return your item in the same condition we sent it to you, within 7 days of receiving your parcel.